Privacy Policy for TerraCucina
At TerraCucina, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, participate in our online cooking courses, Italian regional cuisine workshops, live chef masterclasses, recipe development tutorials, and culinary skill certifications (collectively, "our services"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you register for our services, express an interest in obtaining information about us or our products and services, when you participate in activities on the website, or otherwise contact us.
- Personal Data: We collect personal identification data such as your name, email address, postal address, phone number, and payment information (e.g., credit card numbers) when you register for courses or make purchases.
- Usage Data: We automatically collect certain information when you visit, use, or navigate our digital platform. This includes your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our services, and other technical information. This information is primarily needed to maintain the security and operation of our services, and for our internal analytics and reporting purposes.
- Data from Participation: Information you provide during interactive online cooking courses, workshops, live masterclasses, and through discussions or submissions.
2. How We Use Your Information
We use personal information collected via our website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.
- To facilitate account creation and logon process.
- To provide and manage our services, including processing your enrollments, payments, and delivering course content.
- To communicate with you regarding your account, courses, and offer customer support.
- To send you marketing and promotional communications, if you have opted in to receive them.
- To improve our website and services, develop new products, and conduct research.
- To ensure security and prevent fraud.
- To comply with legal obligations.
3. Disclosure of Your Information
We may share your information with trusted third parties only in the following situations:
- Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts.
- Legal Requirements: We may disclose your information where legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- With Your Consent: We may disclose your personal information for any other purpose with your consent.
4. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our services is at your own risk. You should only access the services within a secure environment.
5. Your Privacy Rights
In some regions, such as the European Economic Area (EEA), you have certain rights under applicable data protection laws. These may include the right to:
- Request access to and obtain a copy of your personal data.
- Request rectification or erasure of your personal data.
- Object to the processing of your personal data.
- Request restriction of the processing of your personal data.
- Request data portability.
- Withdraw your consent at any time.
- Lodge a complaint with a supervisory authority.
To exercise any of these rights, please contact us using the contact details provided below.
6. Cookies and Other Tracking Technologies
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.
7. Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Effective Date" at the beginning of this Policy and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.
8. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
TerraCucina
315 Via Giovanni Battista Morgagni, Floor 3
20129 Milan, Lombardy, Italy